Return Timeframe
As an Amazon affiliate, all products purchased through our affiliate links are subject to Amazon’s return policies. Please refer to Amazon’s return policy for details on their 30-day return period from the date of receipt.
Product Conditions
To be eligible for a return, the product must meet Amazon’s return conditions, which typically require the item to be in its original condition and packaging, with no signs of use. Custom or made-to-order products may not be eligible for returns as per Amazon’s policies.
Return Process
To initiate a return for a product purchased through our affiliate links, please follow the return process outlined by Amazon. You can start this process through your Amazon account or by contacting Amazon customer service.
Shipping Costs
Amazon’s return policy will detail the responsibility for shipping costs. Typically, the cost of return shipping is handled according to Amazon’s terms and conditions.
Refunds
Refunds for products purchased through our affiliate links will be processed by Amazon. Once your return is received and inspected by Amazon, they will notify you of the approval or rejection of your refund. Approved refunds are usually processed within 3 business days and applied to your original method of payment.
Contact Information
For any additional queries regarding our return and refund process or for assistance with Amazon’s return process, please contact us at hello@nelyra.com.
We appreciate your trust in Nelyra and are here to assist you with any questions or concerns you may have regarding purchases made through our affiliate links.
