Introduction
As an Amazon affiliate, the products you purchase through our links are shipped directly by Amazon. Below, you will find the relevant information about how Amazon handles shipping and delivery.
Processing Time
All orders are processed and shipped by Amazon. Typically, Amazon processes orders within 1 to 3 business days. During this time, Amazon verifies the order details, packs the items, and creates the necessary shipping documents.
Shipping Time
After processing, Amazon generally delivers orders within 7 business days. Please note that this timeframe is an estimate and actual delivery times may vary depending on the shipping destination and other external factors.
Free Shipping
Amazon often offers free shipping on eligible orders. The availability of free shipping depends on the specific terms and conditions set by Amazon at the time of purchase.
Order Tracking
Once your order has been shipped, Amazon will send you a shipping confirmation email with tracking information. This allows you to monitor the status of your shipment until it reaches your door.
Shipping Destinations
Amazon ships to various locations. Please ensure that your shipping address is correct and complete to avoid any delays or issues with delivery. Refer to Amazon’s shipping policies for more details on the regions they serve.
Delays and Issues
While Amazon strives to deliver your order within the estimated timeframe, there may be unforeseen delays due to factors beyond control, such as weather conditions, customs processing, or carrier delays. If you experience any issues with your shipment, please contact Amazon customer service for assistance.
Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with an Amazon order, please contact us at:
Email: hello@nelyra.com
Thank you for shopping with Nelyra. We appreciate your business and aim to provide a smooth and efficient shopping experience.