Introduction
At Nelyra, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled securely.
Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information
This includes information such as your name, email address, phone number, shipping address, and payment details.
Usage Information
We collect information about your interactions with our website, including IP address, browsing history, and any actions you take on our site.
Cookies and Tracking Technologies
We use cookies and similar technologies to track the activity on our website and hold certain information.
How We Use Your Information
We use the information we collect for several purposes, including:
To Process Transactions
To handle your orders, process payments, and deliver products to you.
To Communicate with You
To provide customer support, send updates, and respond to your inquiries.
To Improve Our Services
To understand how you use our website, improve our offerings, and develop new features and products.
Marketing
To send promotional materials and updates, subject to your communication preferences.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party vendors who help us provide services such as payment processing, shipping, and marketing.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your data. To exercise these rights, please contact us at hello@nelyra.com.
Your California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the purpose for collecting the information, and the categories of third parties with whom we share that information.
Right to Delete
You have the right to request the deletion of any personal information we have collected from you, subject to certain exceptions.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your rights under the CCPA.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@nelyra.com.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. Thank you for choosing Nelyra.
